Privacy Policy & Terms

Privacy Policy

Bernal Agency ("we," "us," or "our") operates the website at bernalsagentic.agency (the "Site"). This policy explains how we collect, use, and protect your personal information when you visit the Site or contact us about our services.

1. Information We Collect

We collect information you provide directly and information collected automatically:

• Contact & inquiry data: name, company name, email address, phone number, and project details submitted through our contact form.
• Usage data: pages visited, time on site, referral source, browser type, and device type — collected via Vercel Analytics (privacy-first, no cookies required).
• Cookie data: see the Cookie Policy below.

2. How We Use Your Information

• To respond to your inquiries and provide requested services.
• To send marketing communications about Bernal Agency services — only with your consent or where permitted by law.
• To improve the Site's performance and user experience using aggregate analytics data.
• To comply with legal obligations.

3. Google Services

We may use Google services including Google Ads, Google Search Console, and Google Analytics 4. These services may collect data such as your IP address, browsing behavior, and demographic information to display relevant advertising and measure campaign performance. Google's data practices are governed by the Google Privacy Policy.

You can opt out of Google's interest-based advertising at adssettings.google.com.

4. Vercel Analytics

This Site uses Vercel Analytics to understand traffic patterns. Vercel Analytics is privacy-first and does not use cookies or collect personally identifiable information. Data is aggregated and anonymized. See Vercel's Analytics Privacy Policy.

5. Data Sharing

We do not sell your personal information. We may share data with:

• Service providers who assist us in operating the Site (e.g., Vercel for hosting).
• Law enforcement or government agencies when required by law.
• A successor entity in the event of a merger or acquisition.

6. Data Retention

We retain contact inquiry data for up to 3 years or until you request deletion, whichever comes first. Analytics data is retained per Vercel's standard retention policy.

7. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information.
• Opt out of marketing communications at any time by replying "unsubscribe" to any email.
• Request data portability.
• Lodge a complaint with a supervisory authority.

California residents (CCPA): You have the right to know what personal information we collect, the right to delete it, and the right to opt out of any sale (we do not sell data). To exercise these rights, contact us at info@bernalsagentic.agency.

8. Security

We implement commercially reasonable security measures to protect your information. However, no transmission over the internet is 100% secure.

9. Children's Privacy

This Site is not directed to children under 13. We do not knowingly collect personal information from children.

10. Contact

Terms of Service

By accessing this Site or engaging Bernal Agency for services, you agree to these Terms of Service. If you do not agree, please do not use this Site.

1. Services

Bernal Agency provides digital services including web design, web development, UI/UX design, branding, SEO, and digital marketing. Specific deliverables, timelines, and fees are defined in a separate written agreement (Statement of Work or Service Agreement) for each client engagement.

2. Use of This Site

You agree to use this Site only for lawful purposes. You may not:

• Attempt to gain unauthorized access to any part of the Site.
• Transmit harmful, offensive, or unlawful content.
• Scrape, copy, or reproduce Site content without written permission.
• Interfere with the Site's operation or server infrastructure.

3. Intellectual Property

All content on this Site — including text, graphics, logos, and code — is the property of Bernal Agency or its content suppliers and is protected by U.S. and international copyright laws.

Work product delivered to clients under a paid engagement transfers ownership to the client upon receipt of final payment, unless otherwise specified in the Service Agreement.

4. Testimonials & Portfolio

Bernal Agency reserves the right to display completed client work in its portfolio and use anonymized case studies for marketing purposes, unless the client requests otherwise in writing.

5. Disclaimers

This Site and its content are provided "as is" without warranties of any kind, express or implied. Bernal Agency does not guarantee specific business results (e.g., traffic, revenue, leads) from its services, as results depend on many factors outside our control.

6. Limitation of Liability

To the maximum extent permitted by applicable law, Bernal Agency's total liability for any claim arising out of or related to these Terms or our services shall not exceed the amount paid by you to Bernal Agency in the 90 days preceding the claim.

Bernal Agency shall not be liable for any indirect, incidental, special, or consequential damages.

7. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Louisiana, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of Orleans Parish, Louisiana.

8. Google Advertising Compliance

Bernal Agency complies with Google's advertising policies. Our marketing communications are clearly identified as advertisements where required. We do not engage in deceptive advertising practices.

9. Changes to These Terms

We may update these Terms at any time. Continued use of the Site after changes constitutes acceptance of the updated Terms. The "Last updated" date at the top of this page reflects the most recent revision.

10. Contact

Cookie Policy

This policy explains how Bernal Agency uses cookies and similar tracking technologies on this Site.

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences and understand how you interact with the site.

Cookies We Use

• Strictly necessary: Required for the Site to function (e.g., form submission state). These cannot be disabled.
• Analytics: Vercel Analytics collects anonymized, aggregated traffic data without cookies. If Google Analytics 4 is added in the future, it uses first-party cookies (_ga, _ga_*) with a 2-year expiry.
• Advertising: If Google Ads remarketing is enabled, Google may set cookies to serve relevant ads. You can opt out via Google Ad Settings.

Managing Cookies

You can control cookies through your browser settings. Disabling cookies may affect some Site functionality. For more information, visit allaboutcookies.org.

Third-Party Cookies

Google Fonts (used for typography) may set performance cookies. Google's cookie policy applies: policies.google.com/technologies/cookies.